The student will be able to
 | identify, explain and properly use the components of an email:
 | From (automatic) |
| Date/Time stamp (automatic) |
| To (could be more than 1, implies that the
recipient is responsible for the actions explained in the email)
|
| cc (could be more than 1, a FYI, For Your
Information, implies that the recipients are just being kept informed)
|
|
bcc (nobody
sees the bcc's, they see all the other recipients but do not see other
bcc's if there are any) |
| subject
(a good one is very important and should summarize the contents of
the email, For my classes subject must begin with CIS100-section #
or CIS120-section#) |
| body, emoticons
|
|
signature |
| attachments |
|
| allocate inbox email with knowledge of what each means
|
| use email features
| address books |
| folders |
| groups |
| distribution lists |
|
signature |
|
| make email more effective via emoticons
|
| put hyperlinks into email |
| learn and use proper Netiquette
| when forwarding and replying to an email
 | removing prior receivers email (unless it is important
that the new receiver know who has already see it) |
| remember Forward
recipients receive attachments, but Reply recipients
do not |
| always check
for hoaxes (www.snope.com,
sumware.com/hoax.htm)
before Forwarding it |
| recognize that people, like the prof, have many simultaneous email
conversations going on so It is a
good practice to send back the important points of the email you
received |
|
|
| recognize the pros of email over other means of communication |
|
|
Email |
Phone |
Snail-Mail (Post Office) |
| asynchronous |
synchronous |
asynchronous |
| Easily and cheaply savable & retrievable |
Usually NOT Savable & Retrievable unless you plan
and record |
Savable & Retrievable but slow and costly |
|
Speed |
Telephone-tag |
Sloooooow at best next day |
|
Both Sender and
Receiver write/read
when convenient for each |
Recipient must
answer when the phone rings
| may miss
phone call |
| is usually
an interruption |
Telephone tag |
Both Sender and
Receiver write/read
when convenient for each |
|
NO cost for delivery |
May be small cost |
Very big cost |
| SPAM -Junk
mail phishing
- big problem |
Telemarketers, but now "no call list" |
|
|
Multiple receipts
for future
| without any
cost |
| with same
cost |
|
Conference calls, other than that one recipient |
Discounts for bulk mailing but costs more for
more recipients |
|
Immediate reply IF
email is checked frequently |
Immediate feedback IF phone is answered |
May take many days
to reply |
|
Could get lost
some emails give confirmation of receipt |
May be when dial
wrong number |
Yes – deliver to
wrong address
for a fee confirmation of receipt |
| cons of email
|
| phishing |
|
|
|
|
Assessment:
| projects
| receipt of email with proper subject |
| print of e-card |
| log of email send and received |
| hard copy of address book |
| print out sent email with signature |
|
| quiz covering
| email components |
| differences between, to, cc, bcc |
| distribution of inbox email (Reply, Reply ALL, Forward,
folder, delete) |
| netiquette, emoticons, hoaxes, SPAM |
|
 David
Horsey Aug 11, 2005 Editorial Cartoon
Reprinted with Permission for Seattle Post Inquirer ---->
If you do not have an
email account that is accessible via an Internet browser, go to Yahoo.com,
Excite.com or GMail.com (Google) and sign up for an account.
If you have AOL, learn to access your account via IE at
AOL.com. Compuserve and Verizon users can
also access their email via the WWW.
Send the prof email at
Follow Netiquette and include
several emoticons.
Make sure at least 3 classmates have your email address
(put it on the board, print it) and that you have the email of 3 classmates.
Put the email addresses of most classmates (at least 8) in your address book.
Send several classmates a quick email introducing
yourself (cc me at
). Create a signature
Sign up for several newsletters. (jokes,
Salon,
new word,
quotes,
Daily Trivia,
Romance,
Lots of Topics,
RealAge,
And MORE)
When you receive email from fellow students,
save their email address in your address book and reply to them (cc me at
Alternatively when you receive email from fellow
student save their email address in your address book, and then forward it
to yet another student (cc me at
). When you receive GOOD email from a newsletter
for which you signed up, forward it to one or more other students (cc me at
). Create at least three folders - move email to
the appropriate folder at it arrives. Do NOT delete any email about
this course until after the end of the term.
By the 3rd week you should have the email
address of most everyone one in the class in your book - enhance the listings
with notes about each student.
Send send fun e-mail postcards
to one (or more) classmates.
An email sent to the prof ASAP - be sure to have a proper subject
Submit on paper
| samples
(3 or 4) of emails that you have received, forwarded and replied to that include
| your signature |
| emoticons |
| email from a newsletter |
| postcards |
| use of reply, forward, attachment, cc, bcc |
| forward of several good newsletters,
comics etc. |
|
| a list of your folders
and their contents |
| a folder with some send and received email in it |
| your address book
that has the email addresses of most classmates and at least one
disruption list (group) |
Reply, Reply All and Forward
Reply sets up the email to go back only to the sender. Reply All
sets it up to the sender
and all other To's and cc's (but not bcc's cause "nobody sees the bcc's").
You can delete some recipients and add some, but remember attachments are
NOT
resent. You can add more text and delete some of the text that you received.
It is a good practice to send back the important points of the email you
received. Busy folk are have many simultaneous email conversations and
need to be reminded what they said to you that you are replying to.
You can, and should, remove unnecessary verbiage.
Forward copies the received text into a new email so you can send it to
new people after you have optionally added or deleted some of the original
message. You can sent to To or cc or bcc folk. Attachments, unless you delete them, are sent.
The subject of an email is THE most important part of the email. Be sure it describes what is in the email because:
| Many folk, partially large companies, use SPAM filtering programs that discard email from people whose email address has not previously been entered as a friend. This means the first time you email someone, including the prof, a SPAM filter decides if your email is acceptable or not. A good email subject can prevent your email from automatically being put in the "dumpster". Some people (like the prof) quickly scan the email that the filter has put in the dumpster, and a good subject can inspire the recipient to rescue your email. My clue is CIS100 or CIS120 at the beginning of the email subject. A good subject is particularly important if your email address has lots of numbers like SJc234@yahoo.com or S123456@ucc.edu, which SPAM killing software targets.
|
| Assuming you get through the SPAM filter, you still have to get the human being to read your email. In this day of viruses and other ugly things on the Internet, and with everyone busy and with a limited amount of time, you need to convince the potential reader that this is a good message that they WANT to read. In a long list of emails the only clues are the From and the Subject. Make the subject explains the email.
|
| After sending your email, it will be in your sent folder. You may delete it if it is unimportant. But if you save it, either in the Sent folder or another folder, you are saving it because you want to retrieve it some time in the future. When you go to retrieve it, the Subject is the easiest and fastest way (unless your email program has a good Search facilty like Gmal or other than taking the time to open and read all your saved email to that recipient.)
|
| Even more importantly is if the recipient saves your email, he/she must locate it a week, month, year or several years into the future using the subject that you wrote.
|
Thus, it is essential that you write subjects that are clear and complete. Though you probably compose the subject before you write the email, before your send the mail, double check that the subject now still summarizes the contents of the email and tells the recipient what is in it and why he/she wants to open and read it.
Required Parts of the Subject for CIS coursework
| your cis1x0-xx section for example CIS100-008 or CIS120-300
|
| a description
of why the email is being sent and what it contains such as the
name of the assignment you are submitting |
| if the email program you use that does not put your
real name in the "From", such as AOL, UCC.edu or comcast.net, also include
your real name in the subject. |
|
