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	Concepts
	Bit,Byte Kilo, mega,giga, tera, size of one piece of page
	People in the world, in the USA, on the internet
	Components of A Computer Information System
	Hardware
	Software
	People
	Data (GIGO)
	Procedures
	Windows
	Format disk (how, why ready for files, detect & isolate bad)
	Move, Size, Minimize, Maximize
	Scroll Bar
	Folders
	File, View, Sort in Detail, Delete
	Shift and Ctrl to select
	My Computer
	Control Panel
	Internet
	Inet- WWW, Email, IM
	Icons
	Toolbar customize
	NetNetiquette & Emoticons
	Directories and Search Engines
	Searching (" " - ), read tips
	Browsing
	Bulletin Board
	Incorporating Text & Graphics into Web pages or Word documents
	Favorites, Savethis.com
	Create a personal web site using Tripod.com
	Portals
	Answers.com
	Email
	Sending (to, cc bcc) (Options: :reply, reply all. forward, delete, file, mark as unread)
	Receiving (Reply, Reply All, Forward, Mark as new, Folder)
	Importance of subject
	Folders
	Signatures
	Address Books
	Groups or Distribution Lists
	Briefcases
	Word Processing
	Menus, Tool Bars, Help, UNDO
	Using Help
	Entering, Editing, Moving vs. Copying (cut & paste, drag & drop)
	Saving, Retrieving (finding) Documents
	Printing Documents (copies)
	Formatting Characters (Bold, Italic, Underline, Size, Typeface, Color, Fonts)
	Formatting Paragraphs (Inheritance, Alignment, Indents, Leading, Keep Together)
	Borders and Shading
	Bullets and Numbering
	Headers & Footers,
	Ruler (Right Indent, Left, First Line, Hanging)
	Formatting  (Page Setup - Margins, Orientation)
	Tabs
	Speller, Thesaurus, Find/Replace
	Clip Art: inserting, sizing, positioning, obtaining from Internet
	Footnotes
Tables (Insert, Deleting, Sizing, Formatting,  rows and columns, Merging cells)
Mail Merge (creating, modifying, selective printing)
Form Letter
Data Document
Tracking Changes
Excel
moving around
one value per cell, delete, edit
inserting and deleting rows and columns
Sigma for totalling
Vlookup
IF
PMT
Graphs
Using the Wizard
Modifying properties
Access
Design
Queries
Forms
Change Field properties
Multiple Fields
Reports